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Chapter 12 review

Authored by Elijah Neitzel

Business

11th Grade

Used 10+ times

Chapter 12 review
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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Help customers make satisfying buying decisions with ongoing relationship

Selling

Telemarketing

Sales Contract

Extensive decision making

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Online purchases and product information 

Telemarketing

Company's Web Site

Salesman

Personal Selling

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Little or no previous experience with an item 

Routine Decision Making

Extensive Decision Making

Social Media

Salespeople

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sales exchanges between two or more companies 

Personal Selling

Organizational Selling

Sales Contract

Salespeople

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Gather information about customers and advise on products suited to need

Sales contract

Salespeople

Social Media

Company's Web Site

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Companies in touch with customers via Facebook and Twitter 

Company's Web Sites

Social Media

Telemarketing

Organzational selling

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Product or service offered, how much, at what price 

Sales Contract

Salespeople

limited decision making

negotiation

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