Chapter 12 review
Authored by Elijah Neitzel
Business
11th Grade
Used 10+ times
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Help customers make satisfying buying decisions with ongoing relationship
Selling
Telemarketing
Sales Contract
Extensive decision making
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Online purchases and product information
Telemarketing
Company's Web Site
Salesman
Personal Selling
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Little or no previous experience with an item
Routine Decision Making
Extensive Decision Making
Social Media
Salespeople
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sales exchanges between two or more companies
Personal Selling
Organizational Selling
Sales Contract
Salespeople
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Gather information about customers and advise on products suited to need
Sales contract
Salespeople
Social Media
Company's Web Site
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Companies in touch with customers via Facebook and Twitter
Company's Web Sites
Social Media
Telemarketing
Organzational selling
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Product or service offered, how much, at what price
Sales Contract
Salespeople
limited decision making
negotiation
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