___ is a way of convincing our customers to order something to compliment their meals or an opportunity to offer new product.

• Turn Around Time

• Suggestive Selling

• New Product

• Outside Order Taking

Sequence in Product Assembly

• Beverage-Products in box-Sandwich or Pies-Softserve-Fries

• Beverage-Products in box-Sandwich or Pies-Fries-Softserve

____ is the one who conducts guest relations through correct order taking, correct punching of product in POS and efficient receiving of guests payment

• Assembler

• Casheir

• Outside Order Taker

___ responsible for moving the line through correct assembly of orders and proper issuance of condiments and utensils

• Casheir

• Manager

• Assembler

___ the one who manages the line through correct taking of guests order while on queue

• Casheir

• Manager

• Assembler

• Outside Order Taker

Keystep 1

• Jolly Morning Mam, Welcome to Jollibee

• Smile and Greet the customer

Keystep 7

• Present the order

• Thank you Mam, balik po kayo sa Jollibee

• Thank the customer and ask for repeat Business

Standard Towel used on counter area

• Green towel

• Pink Towel

• Yellow towel

___ used in accepting customer payment

• Cash box

• Gloves

• Hand

Calling code of Family Pan Spaghetti

• Family

• Spagpan

• CJoy Meal