
perhotelan
Authored by Zero Zero
Other
11th Grade
Used 256+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
petugas FO yang bertugas menangani/melayani tamu yang ingin melakukan pembayaran adalah
porter
telepon operator
cashier
information section
wakil management
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
sistem komunikasi yang digunakan untuk membangunkan tamu sesuai permintaannya adalah
wake up call
emergency call
morning call
sleep call
reguler call
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
apa kepanjangan dari OTA?
organisasi travel agent
organitation Time agent
Online travel Agent
occupied Travel Agent
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
reservasi yang dilakukan sekelompok orang yang akan melakukan kegiatan disebut
reservasi kelompok
reservasi individu
reservasi konferensi
reservasi grup
reservasi bersama
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
bila tamu hendak menanyakan kamar yang tersedia di hotel ,maka petugas reservasi dapat melihatnya di?
reservation transaction report
daily report
exspected arrival list
exspected departure list
room availability report
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
istilah Skipper artinya
tamunya meninggalkan hotel tanpa membayar kewajibanya
tamunya tidur di luar kamar
tamunya memesan kamar lain
tamunya mabuk
tamunya ngebon
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
status kamar SO artinya?
tamunya tidur di hotel lain
tamunya tidur di luar kamar
tamunya memesan kamar lain
tamunya kabur
kamar rusak
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