CT Meeting May
Authored by Hudateev Hudateev
Fun, Professional Development
1st Grade
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bagaimanakah jumlah Masa Pengalaman di kaunter hadapan di ukur?
Bermula bila pelanggan menyertai barisan dan berakhir bila selesai mendapat semua pesanan
Bermula bila Pengambil Pesanan menyapa pelanggan dan berakhir bila dia menekan jumlah pesanan
Bermula bila Runner memulakan susunan sehingga pelanggan menerima semua pesanan
Bermula bila pelanggan menyertai barisan dan berakhir bila pengambil pesanan menerima bayaran
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah langkah kedua dalam ‘Customer Recovery’?
Mendengar dengan penuh perhatian
Membuat keputusan
Meminta maaf sambil menunjukkan pemahaman
Membina hubungan
3.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
Berapakah masa Acknowledge untuk MDS?
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Anda bekerja di kaunter hadapan dan menyusun order pelanggan. Apakah produk terakhir yang patut anda susun
Burger
Kentang goreng
Sundae
Ice Latte
5.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
Berapa banyak tuala yang bersanitasi perlu disimpan dalam satu kitaran shift?
6.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
Berapakah jumlah maksimum patti 10:1 yang boleh disimpan di dalam 1/3 uhc tray?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam produksi, apakah target untuk menyusun sandwich?
35 to 55 saat
25 to 40 saat
20 to 30 saat
12 to 20 saat
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