
Quiz No. 5
Authored by Zeny Martinez
Professional Development
Professional Development
Used 7+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which tab in LOP will reflect status of container? Eg. Missed to Load
Shipment Tab
Item Tab
Container Tab
ePOD
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What are the information that we can view under Items Tab in LOP?
Courier details
SCALE status
Ordered and fulfilled items at the warehouse
DR Name
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Where do you need to transfer the child case when customer is complaining about the rudeness of DR and wanted to get an update?
JIRA QA Manager
Transport Manager
Transport Agent
Transport Supervisor
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What will you do if the customer needs assistance for their Lazada items and delivery?
transfer the call to Lazada
create a misrouted case and transfer to Lazada (CSC)
provide the Lazada' hotline no. then create a case and resolve
advise Sup / TLE
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the SLA for Transport team to reply to child case?
24 hrs
48 hrs.
12 hrs
72 hrs
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Where will SST agent transfer cases with invalid escalations?
back to RM bucket
CNX_RM Skillgroup
TP_RM Skillgroup
RM_CSC_Invalid_Escalation
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which is a valid escalation to SST
Bundle promotion is not working
Item Damaged (Both internal & external)
Product availability
beyond 7days
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
15 questions
SCRUM MASTER (By Scrum.org)
Quiz
•
Professional Development
10 questions
8.1 Mutasi Antar Toko
Quiz
•
Professional Development
20 questions
RS Quality Focus Week 21
Quiz
•
Professional Development
20 questions
Renewable Energy - TED-Ed
Quiz
•
10th Grade - Professi...
18 questions
EMERGENCY ACTION PLAN
Quiz
•
Professional Development
12 questions
Perform Online Collaboration A
Quiz
•
Professional Development
19 questions
Revisão Matemática Financeira
Quiz
•
Professional Development
10 questions
CATC Session5 Tuesday, 2nd March
Quiz
•
12th Grade - Professi...
Popular Resources on Wayground
7 questions
History of Valentine's Day
Interactive video
•
4th Grade
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
fractions
Quiz
•
3rd Grade
15 questions
Valentine's Day Trivia
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade