Training June 8

What does 'Pattern match' mean in Admin?

What are the steps to follow if tutor has created 2 accounts?

How you handle it?

You process Re-approvals and notice profile with:

no video, bad photo and bad description.

What are your actions? Please elaborate

What parts in 'About section' tutor CANNOT change by himself after being approved?

• Name and Surname

• Country of birth

• Subject

• Spoken Languages

• Description

What change was recently done to 'Spoken languages' section?

(for approved tutors)

According to this tutors' certificate information, would you approve it?

• Everything is correct, I would approve

• It needs changes to be done

• I'm not sure

You process Approvals. The only issue in tutor's profile is incorrect surname (tutor provided one letter. You send custom email.

How does your template look like? Please write it down

What would you do if you face technical issue in Admin?

Would you accept this description?

• Yes, with less checkmarks

• No, it should be improved

What is 'Profile Score'? How it's calculated?