Train Customer Services

Why do we need to check information in Term?

• Check student payments.

• Check student ID Card.

• Check classroom info.

• Check number of student.

A-007871 What is this code?

• Student ID

• Employee ID

• User ID

• Applicant ID

Student can has only one ID.

• True

• False

How system check applicant already created?

• Name and Date of birth.

• Name and Phone Number.

• Name, Date of Birth and Phone Number.

• Only Name.

Key-in name to Name in Latin field.

• Mean vatanak

• Mean Va ta nak

• MEAN VATANAK

• Mean Vatanak

Is this picture correct to upload in applicant?

• Yes, Correct!

• No, It's not.

Is this picture correct to upload in applicant?

• Yes, Correct!

• No, It's not.

Witch one is correct profile image?

• 
• 
• 
• 

If student already registered English Program, and student want to register new Chinese Program more what should we do in Function Student?

• Click New to add more program.

• Click Edit and add more program.

• Call ask Ms. Hung to register.

• Call ask Academic team to register.

If you see the same name in Student Payment, what should you do?

• Can select any name.

• Ask student to clarify name, date of birth and phone number.

• Select Name on the top one.