40504 Topic 5 Revision

Which of these is NOT a supply/supplier in the Tourism Distribution Chain?

• Hotels

• Attractions

• Insurance

• Travel Agents

Who bundles travel packages?

• Travel Agents

• Tour Operators

What other roles does a Tour Operator play?

• Product Assembler by putting tour packages together

• Negotiator/ Wholesaler, for the bulk price discounts buying-power they have

• As Marketeer - Promoter, to research what consumers need and want

• Financier - to provide business support, continuity and security to travel businesses

Which of these 4 types of Tour Operator puts together local tour packages targeted at residents?

• Mass market operator

• Specialist operator

• Domestic operator

• Inbound/Incoming operators

Which of these is NOT a Travel Agent's typical service?

• book flights, hotels, attraction tickets etc

• arrange visa and other necessary travel documents

• offer travel insurances and manages claims

• handles/operates the ground tour package

Which of these are target market of Travel Agents?

• Older travelers

• Business travelers

• Backpackers

• Seasoned travelers

The ____ Travel Agent DOES NOT need to handle ticketing (flights etc), visa and insurances.

The system that links travel agents, tour operators and consumers to travel suppliers such as hotels, airlines, cruises are known as

• PMS

• CRS

• GDS

• POS

Google this: The Online Travel Agent (OTA) EXPEDIA operates on which Global Distribution System (GDS) system?

• Amadeus

• Sabre

• Galileo

• Worldspan

Lonely Planet, Tripadvisor, Forbes and CNN Travel are

• OTAs - Online Travel Agents

• Online Travel websites

• Tour Operators

• Online Travel Metasearch Engine