IBM_SayingNO

“Saying no” refers to the ability to…

• … reject bad ideas.

• … refuse to take on something new.

• … disagree.

• … manage a business.

What types of things might you have to learn to say no to? /Select all that apply/

• New work with clients.

• Time management.

• Personal requests from colleagues.

• Setting clear boundaries.

• Internal projects.

You should learn to say “no” when…

• … people don’t ask in a kind manner.

• … you don’t like the type of work.

• … you don’t have the right skills, time, or energy.

• … other people won’t feel badly if you do.

Instead of thinking about saying “no” as a complete rejection, you should

think of it as saying which of the following?

• “Not a chance.”

• “Not now.”

• “Not at that price.”

• “Not me.”

What are the possible consequences saying YES all the time?

• You will not be promoted.

• You will burn out.

• The quality of your work will suffer.

• You will be considered passionate.

• You will be frustrated.

Which of the following is true about saying “no?”

• It gets easier the more you do it.

• It should always be stated very directly.

• It is impossible for junior staff.

• It leads to disrespectful workplaces.

I’m sorry but I’m too busy to take ___ any new clients at this time.

Our new operational plan outlines several important ______ initiatives, like workforce planning, over the next year.

A few problems came ____ in the meeting that we’re

going to have to deal with over the next few weeks.

I’ve decided to turn _____ the job offer from Bell so I can take the offer from Google.