Quality Management System

It provides structural management and support for quality standards and organizational management system.

• Quality Assurance

• Quality Management

• Quality Assurance Framework

• Quality Management Framework

Provides formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.

• Quality Management System

• Quality Assurance Framework

• Quality Assurance System

• Quality Management Framework

QMS involves a series of interrelated processes that must be coordinated and cooperated to produce the required outcome.

• True

• False

PDCA stands for what?

Which of the following characteristic is not a dimension of Quality?

Integrity, Performance, Reliability, Durability, Serviceability, Aesthetics, Features, and Conformance to Standards.

It is a degree to which a set of inherent characteristics fulfills requirements.

• Management

• System

• Quality

• Standard

The organization's processes and products/services should meet written specifications.

• True

• False

He developed fundamentals of what we now call “total quality practices."

• Henry Ford, Sr.

• Frederick W. Taylor

• Honore Blanc

• Thomas Jefferson

He introduced the principles of Scientific Management.

• Henry Ford, Sr.

• Frederick W. Taylor

• Honore Blanc

• Thomas Jefferson

What is the output of Quality Management System?

• Customer Satisfaction

• Quality

• Service Delivery

• Standards