U4 AOS 1 Bus Man Section 1 Quiz - Concept of Business Change

Change is any _________ in internal or external environments; for example, change in consumer tastes or change in employee expectations

All changes are forced on to a business.

• Yes

• No

A ________ approach to change refers to the situation where a change is planned and occurs before a business is affected by pressures in their environment.

A _________ approach to change however, is a change that is unplanned and occurs after the business has been affected by the pressures from its environment.

All businesses need to undergo change to remain ______ .

Change entails risk for a business

• True

• False

To be constructive, the ____ of change cannot be too fast nor too slow.

Failure to respond to change can potentially lead to a loss in _______ .

• employee resistance

• unmet objectives

• productivity