Unity 101 | Refresher

What is the name of our new unified loyalty program?

• UNITY

• HARD ROCK REWARDS

• UNIFY

• ROCK STAR REWARDS

How many tiers are there in our Unity program?

• 1

• 2

• 3

• 4

Reorder the following according to their tier level

• 
• 
• 
• 

Where can Unity Points be redeemed?

• Casinos

• Spas

• Cafes

• Rock Shops

• Hotel, Resorts and Reverb

Qualified spend earns both Unity Points and Tier Credits

• True

• False

When do Unity Points expires?

• 1st January of each year

• It does not expires

• Every four months without earning activity

• Every six months without earning activity

The following is correct on a members' Hard Rock Rewards account EXCEPT

• Member can redeem their Free Night Hotel certification until its expiration date

• Remaining Hard Rock Rewards point will be converted to Unity Points

• Member can no longer redeem their Cafe offers from their Hard Rock Rewards program

• Hard Rock Rewards members will automatically be converted to Unity members

What is the name of the first Unity Tier and amount of tier credit?

• Legend ; 0-3999

• Star ; 0-4999

• Legend; 0-4999

• Star ; 0-3999

Which of the two is used as payment / currency?

• Tier Credits

• Unity Points

What are amongst the benefits a Star member could get in Hard Rock Hotel Desaru Coast?

• 1000 Bonus Points

• Kid-Friendly Welcome Amenity

• Room Upgrade

• Lounge Access