
PBPC and Linking calls
Authored by Bryan Steven Lopez Martinez
Professional Development
Professional Development
Used 5+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is a PBPC?
That does't exist
Plumbers acrostic
The activity code for Combo Call
Customer benefit
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is a combo call?
When the customer has an issue with 1 toilet
When customer has multiple plumbing issues
When customer has an issue that is not included
When customer has a benefit
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
IF THERE ARE MORE THAN TWO ISSUES, YOU WILL NEED TO CREATE AN ADDITIONAL SINGLE OR PBPC COMBO CALL DEPENDING ON THE NUMBER OF ISSUES.
TRUE
FALSE
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Customer has a toilet blocked and the kitchen sink is leaking, he has PDP.
How many cases you have to create?
1
2
3
4
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If customer has 5 plumbing issues. how many combos and single calls you have to create?
3 combos
1 combo and 3 single calls
2 combos and 1 single call
5 single calls
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the DOK article for Link Calls?
1673
2484
2781
none of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is a Linking call?
When you are talking with a customer called Link
When you have 2 calls at the same time
When you send the request for the customer to have several appointments at the same time
None of above
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
8 questions
Arquitectura Big Data I
Quiz
•
Professional Development
10 questions
POST TEST NEW PARADIGM
Quiz
•
Professional Development
10 questions
Dynamo 2022
Quiz
•
Professional Development
10 questions
Experiencia del cliente ágil
Quiz
•
Professional Development
10 questions
eLearning introduction Treasure Hunt
Quiz
•
Professional Development
10 questions
Sharing CE - Quiz
Quiz
•
Professional Development
8 questions
QuickBooks Basic Terms 1
Quiz
•
Professional Development
10 questions
Pre and Post Test
Quiz
•
Professional Development
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
10 questions
Probability Practice
Quiz
•
4th Grade
15 questions
Probability on Number LIne
Quiz
•
4th Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
fractions
Quiz
•
3rd Grade
6 questions
Appropriate Chromebook Usage
Lesson
•
7th Grade
10 questions
Greek Bases tele and phon
Quiz
•
6th - 8th Grade
Discover more resources for Professional Development
20 questions
Black History Month Trivia Game #1
Quiz
•
Professional Development
20 questions
90s Cartoons
Quiz
•
Professional Development
12 questions
Mardi Gras Trivia
Quiz
•
Professional Development
7 questions
Copy of G5_U5_L14_22-23
Lesson
•
KG - Professional Dev...
12 questions
Unit 5: Puerto Rico W1
Quiz
•
Professional Development
42 questions
LOTE_SPN2 5WEEK2 Day 4 We They Actividad 3
Quiz
•
Professional Development
15 questions
Balance Equations Hangers
Quiz
•
Professional Development
31 questions
Servsafe Food Manager Practice Test 2021- Part 1
Quiz
•
9th Grade - Professio...