
Zendesk
Quiz
•
Specialty, Other
•
1st Grade
•
Practice Problem
•
Medium
Marivic Autor
Used 2+ times
FREE Resource
Enhance your content in a minute
21 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If the guest is complaining that they did not received yet the complimentary gift,advise that they will receive the email
before check in
after check out
during reservation
none of the above
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
For Voucher, it will be sent within_________
24 hrs
72 hrs
real time
none of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
the voucher will be coming from------
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
for compensation, do we need the approval of our sup
NO
Yes
maybe
I don't care
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
FOR CANCELLATION ***IF IT IS WITHIN CANCELLATION PENALTY ( NO NEED TO EMAIL THE RATE PROVIDER)
True
False
Maybe
I don't know
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
CHECK IF WE CAN ISSUE REFUND IF YES
issue refund
never mind
EM Newrefund
EM voucher
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If there is no option to issue refund
EM your friend
EM Newrefund
EM voucher
EM your sup
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