What happens when an MB car is involved in a collision?
1.5.4 MB Emergency Call System

Quiz
•
Professional Development
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Professional Development
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Easy
Retail Operation
Used 18+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Car will make a call to service centre
Car will make a call to 999
Car will make a call to MB emergency call centre
Answer explanation
In the event of an accident involving deployment of an airbag or a belt tensioner, crash sensors in the vehicle trigger an emergency call automatically. Your vehicle's communication module connects to the Mercedes-Benz emergency call centre automatically. In this case, the system sends your exact position as well as details of the number of vehicle occupants and information about your vehicle's status. In serious cases, the emergency call data are forwarded to a public European emergency call centre immediately so that it can initiate the required rescue action as quickly as possible.
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
How does the car make an emergency call when the SOS button is pressed?
Using connected bluetooth phone
Via the e-SIM in the HERMES module
Using data from satellite
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Where is the emergency call centre for MB located for Malaysian market?
Tokyo, Japan
Melaka, Malaysia
Manila, Philippines
Shanghai, China
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
All these count as emergency situations except...
Car crash
Tyre puncture
Heart attack
Car fire
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What does the SOS acronym stand for?
Safety Operating System
Safety Online Service
Save Our Souls
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which year was the Emergency Call System first introduced?
2012
2014
2018
Answer explanation
Mercedes-Benz launched the emergency call function in combination with COMAND Online back in 2012. This mobile phone-based variant was followed in September 2014 by the permanently installed system in conjunction with Mercedes me. In this current version, the data are transmitted via the Mercedes me communications module with an integrated SIM card, i.e. independently of a mobile phone linked to the vehicle.
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The Emergency Call System is free to use up to three years from the date of MMC activation
TRUE
FALSE
Answer explanation
All current Mercedes-Benz models are equipped with the Mercedes-Benz emergency call system as standard. The emergency call function is active free of charge throughout the vehicle's entire lifecycle.
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