Olympiad'23 Practice Session Quiz.

1) If a customer have 2 years standard warranty can we sell 3 years ADP? 

• Yes

• No

2) If customer has bought 2Y ADP, then he will be eligible for how many claims per year ?

• Twice Every Year

• Once Every Year

• Once in Two Year

• Twice in Two Year

3) Select the one which is not covered under ADP

• Failure, cracks or breakage of the LPC screen

• Unintentional bumps or drop of the product

• Theft or Loss, Road accident, Fire, Floods

• Liquid spills on the keyboard

4) Zero tolerance to dead pixel is a part of which exclusive offered services from lenovo ?

• ADP

• Premium Care

• Standard Warranty

• LUS

5) Select the correct Onsite support option from below

• 10:00 - 07:00 | Monday to Friday

• 10:00 - 07:00 | Monday to Saturday

• 09:00 - 09:00 | Monday to Saturday

• 09:00 - 09:00 | Monday to Friday

6) What all below options are covered Only under LUS

• Parts Prioritization

• Zero dead pixel tolerance

• All of the above

• Game settings, tuning

7) Select the correct services offered under LUS for Gaming customers

• Gamer centric information

• HW & SW Performance optimization

• Application Level Assistance

• Game setting / Tuning

• All of the above

8) What is the toll-free number for LUS support? 

• 1800-419-4666

• 1800-121-9339

• 1800-572-6465

• 1800-121-3993

9) What is the email id for Premium care

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

10) Liquid spills are covered under Premium care

• NO / FALSE

• YES