Recap IHLS 6.0 to 6.5

What is the purpose of the Consumer Association of Singapore (CASE)?

• To handle law cases.

• To handle contracts between buyer and seller.

• To ensure warranty of products sold in Singapore.

• To protect consumers and businesses from unfair practices.

Under the Consumer Protection Act (CPFTA), what does "good" refer to? Select all answers that apply.

• a service.

• any personal property, whether tangible or intangible.

• any residential property.

• a voucher.

What is the legal obligation of a consumer?

• to use the goods and services.

• to return the goods after trying.

• to pay for the goods and services.

• to present the goods as a gift.

Lemon Law refers to consumer protection law that provide remedies for consumers against _________ goods.

What are the sellers obligation under Lemon Law? Select all answers that apply.

• refund the price of the defective goods.

• replace the defective goods.

• repair the defective goods.

• reduce the price of the defective goods.

Hearing by the Small Claims Tribunal is performed by a _________.

• Referee.

• Judge.

• Jury.

• Grand Jury.

Cases filed to the Small Claims Tribunal must be within ____ year from the date which the cause of action is accrued.

• one

• two

• three

• four

What is the first step in resolving consumer disputes?

• Call the police.

• Approach the supplier.

• Approach CASE to file a complaint.

• File a claim with the Small Claims Tribunal.

A gym closed down abruptly and members were left in the lurch. Some members had join a month ago and had paid for 2 years to use the gym facilities. The company that runs the gym has become uncontactable. What should the members do next?

• Call the police.

• Approach CASE to file a complaint and file a claim via Small Claims Tribunal.

• Sue the gym company.

• Go to the house of the gym boss.

The Small Claims Tribunal handles claims not exceeding.......

• $10,000 (can be raised to $20,000 with consent)

• $50,000 (can be raised to $100,000 with consent)

• $80,000 (can be raised to $120,000 with consent)

• $100,000 (can be raised to $200,000 with consent)