OES Challenge

Your accomplishments, outcomes and impact relative to goals, guided by the approach for your role

• Living our Mission and Values

• Achieving Results

• Heling others succeed

 Is a relentless passion for learning and craft. It is respect for the coffee journey and unwavering commitment to quality at every step.

• Coffee Curiosity

• Innovative Spirit

• passion for service

• Operations Excellence

Is the desire to focus on continuously improving the functional standards that shape our business and elevate our brand

 Is a pioneering way of thinking and acting which recognizes value in breakthrough thinking and the importance of creative solutioning

• Coffee Curiosity

• Innovative Spirit

• Operations Excellence

• passion for service

The emotional connection and understanding

Developmental shifts from owning assigned responsibilities to identifying ways to enhance the Starbucks Experience within the store

• Taking initiative

• Guiding Others

• Demonstrating Responsibility

Shifts from upholding our Mission and Values to intentionally role modeling behaviors and standards

• Taking Initative

• Guiding others

• Demonstrating Responsibility

Are designed to reveal gaps or reduce effort

The consistent way of working safely and effectively to produce high-quality products and create the Starbucks Experience.

The information SMs need to prepare their store and teams for success in the coming period, posted to SharePoint 5 weeks prior to the launch of each period.