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NEGOTIATION SKILLS

Authored by oscar veliz

English

1st - 3rd Grade

CCSS covered

Used 42+ times

NEGOTIATION SKILLS
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15 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

In order to achieve a goal, it is necessary to plan it.

False

True

Tags

CCSS.RL.2.6

CCSS.RL.8.3

2.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What is patience?

Start arguing with the client and not reach an agreement.

Know how to listen to the customer and help him solve the problem.

Hang up the call.

All are correct.

Tags

CCSS.RL.2.6

CCSS.RL.8.3

3.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

It is important to follow the 12 rules to improve a call with the client?

False

True

4.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Adaptability helps us:

Have better interaction with the client or work group.

To get angry with the work team.

It does not help us at all.

Tags

CCSS.RI.1.5

CCSS.RI.1.3

CCSS.RI.2.5

CCSS.RI.3.3

CCSS.RI.3.5

5.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Going back and forth between your options without a clear answer might bring unnecessary stress.

True

False

Tags

CCSS.RL.1.3

CCSS.RL.2.1

CCSS.RL.4.3

CCSS.RL.5.3

CCSS.RL.K.3

6.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Negotiation requires the ability to see the problem and ...

Find a solution.

Find a question

find a dove

Find a business

Tags

CCSS.RL.2.6

CCSS.RL.8.3

7.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Building rapport (pronounced “ra-pore”) is:

The act of building relationships with others in which both parties feel supported and understood.

The act of building relationships with dinosaurs in which both parties feel supported and understood.

Tags

CCSS.RL.2.6

CCSS.RL.8.3

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