NEGOTIATION SKILLS
Authored by oscar veliz
English
1st - 3rd Grade
CCSS covered
Used 42+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
In order to achieve a goal, it is necessary to plan it.
False
True
Tags
CCSS.RL.2.6
CCSS.RL.8.3
2.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
What is patience?
Start arguing with the client and not reach an agreement.
Know how to listen to the customer and help him solve the problem.
Hang up the call.
All are correct.
Tags
CCSS.RL.2.6
CCSS.RL.8.3
3.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
It is important to follow the 12 rules to improve a call with the client?
False
True
4.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
Adaptability helps us:
Have better interaction with the client or work group.
To get angry with the work team.
It does not help us at all.
Tags
CCSS.RI.2.5
CCSS.RI.1.3
CCSS.RI.1.5
CCSS.RI.3.3
CCSS.RI.2.3
5.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
Going back and forth between your options without a clear answer might bring unnecessary stress.
True
False
Tags
CCSS.RL.1.3
CCSS.RL.2.1
CCSS.RL.4.3
CCSS.RL.5.3
CCSS.RL.K.3
6.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
Negotiation requires the ability to see the problem and ...
Find a solution.
Find a question
find a dove
Find a business
Tags
CCSS.RL.2.6
CCSS.RL.8.3
7.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
Building rapport (pronounced “ra-pore”) is:
The act of building relationships with others in which both parties feel supported and understood.
The act of building relationships with dinosaurs in which both parties feel supported and understood.
Tags
CCSS.RL.2.6
CCSS.RL.8.3
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