VXA New Hire: Let’s Talk About You 2022

VXA New Hire: Let’s Talk About You 2022

Professional Development

10 Qs

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VXA New Hire: Let’s Talk About You 2022

VXA New Hire: Let’s Talk About You 2022

Assessment

Quiz

Fun

Professional Development

Easy

Created by

Jessica Lewis

Used 12+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

1. What positive characteristics should customer service reps possess?

Robot Speech + Honesty

Empathy+ Product Knowledge

White Lies + Empathy

Fast Speaker + Quick Typer

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

2. TRUE / FALSE: The communication tool used for teams is called SLACK

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

3. Hulu's Viewer Experience Department is housed in this city.

Manilla

San Antonio

Santa Monica

Arizona

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

4. What role is defined by: Front line of support to help our viewers via phone and chat.

Curriculum Specialist

Resolution Specialist

Viewer Experience Advocate

Team Manager

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

5. TRUE/FALSE: In training, Separation occurs at 1.5 occurrences?

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

6. When in the office, you can take pictures in which areas?

Kitchens/break rooms/Hulu photo wall

Meeting rooms and Bathrooms

Your Desk

Bathroom selfies only

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

7. How many Disney Streaming values are there?

6

3

4

5

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