Business Memos and Communication TEST

Business Memos and Communication TEST

10th - 12th Grade

20 Qs

quiz-placeholder

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Business Memos and Communication TEST

Business Memos and Communication TEST

Assessment

Quiz

Business

10th - 12th Grade

Medium

Created by

Shannon Blanchard

Used 20+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

A form of workplace communication can

be

the use of emails.

the use of text messages

verbal.

All of them.

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Good communication in the workplace:

decreases workers’ morale and leads

to lower job satisfaction.

increases workers’ morale and leads to

higher job satisfaction.

causes conflicts and

misunderstandings.

All of the above.

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When communicating at work,

clarification by the listener can be

accomplished by

demanding information in writing.

summarizing what the speaker said

and/or by asking questions.

repeating everything the speaker has

said.

None of them

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

In order to make sure your message at

work is to the point and clear, you should first

think about what you want to say.

blurt out what comes to your mind.

write everything down and study it.

All of them.

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

A key component to effective

communication in the workplace is:

being loud.

talking a lot.

being an active listener.

All of the them.

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

In the workplace, you will most likely need to be able to

effectively communicate with your co-workers, vendors, and customers.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Good communication leads to conflicts, low morale,

frustration, misunderstandings, and productivity problems.

True

False

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