Some veterinary programs do not require students to have a four year undergraduate degree. However, students must have at least how many undergraduate hours completed?

• 15-20 hours

• 20-35 hours

• 35-40 hours

• 45-90 hours

According to the presentation, managing current employment legislation and personnel training are performed by which type of management?

• Medical records management

• Personnel management

• Office Management

• Marketing management

According to the presentation, managing bank deposits, income reports and equipment care are performed by which type of management?

• Medical records management

• Personnel management

• Office Management

• Financial management

Which of the following is NOT a fundamental of marketing?

• Creating a budget

• Knowing your target

• Knowing your benefits

• Crafting a strong call to action

Medical record keeping standards were created by which of the following associations?

• American Veterinary Medical Association (AVMA)

• Principles of Veterinary Medical Ethics (PVME)

• American Animal Hospital Association (AAHA)

• North American Licensing Exam (NAVLE)

Problem oriented medical records are organized by problem number with notes kept in the SOAP format, what does the ‘P” stand for in SOAP?

• Problem

• Patient

• Plan

• Progree

Budgeting and managing cash flow are performed by which type of management?

• Personnel management

• Office Management

• Financial management

• Medical records management

Which of the following is defined as putting an animal to death, generally to avoid pain and suffering?

• Euthanasia

• Vaccination

• Anesthesia

• Therapeutics

What does the abbreviation VCPR stand for?

• Veterinary Communication Patient Relationship

• Veterinary Client Pet Relationship

• Veterinary Companion Patient Relationship

• Veterinary Client Patient Relationship

Which of the following is NOT a category of veterinary workplace safety?

• Physical safety

• Finance safety

• Chemical safety

• Biological safety