CHAPTER 4: ORGANIZATIONAL AND MANAGERIAL ISSUES IN LOGISTICS

Draw what you think organizational and managerial issues in logistics looks like!

Which factors are the ones you must look for in the organization of logistics in a firm?

• Number of employees and their salary.

• Number of sales and profit.

• The weather and position of the sun.

• Number and location of costumers and organization's size.

Relates to a firm’s ability to deliver products, materials, and services without defects or errors to both internal and external customers.

• Productivity.

• Quality.

• Quantity.

• Risk.

What has profoundly impacted logistics practices on a worldwide basis?

• Several robberies in shipment.

• Terrorist attacks.

• Transportation insecurity.

• Employer and employee theft.

True or false? Technology by itself does not improve a firm's performance.

• True.

• False.

When was introduced the “triple bottom line” concept?

• Mid 1990s.

• Late 1970s.

• Mid 1980s.

• Early 2000s.

What does ISO stand for?

• International Supply Organization.

• Italian Sauce Organization.

• International Standards Organization.

• Inventory and Supply-chain Optimisation.

How can productivity be defined?

• The amount of output.

• The amount of input divided by the amount of output.

• The amount of output divided by the amount of input.

One problem with a fragmented logistics structure is that because logistics activities are scattered throughout the firm, they likely remain subservient to the objectives of the department in which they are housed.

• True.

• False.

It centers on the haphazard development of processes, additions and modifications to processes o er time, and/or changing process requirements.

• Range complexity.

• Process complexity.

• Reverse logistics.

• Flexibility.