Soft Skills Review

This is giving and receiving information.

• networking

• communication

• competition

• marketing

These are types of communication (check 2)

• body language

• studying

• verbal, written, visual

• sleeping

This is an example of non-verbal communication.

• talking

• shouting

• emailing and texting

• facial expressions

True or False: You should not consider your audience when you're communicating with them.

• True

• False

This type of statement helps a person explain their feelings in an appropriate, non-blaming way.

• I statements

• You statements

• Blank statements

Fill in the blanks for this I statement:

"I feel __________ when ____________."

• explanation

  blaming word

• blaming word

  explanation

• explanation

  emotion word

• emotion word

  explanation

In this type of communication, the person is only concerned with the feelings of others, not their own.

• passive

• aggressive

• assertive

In this type of communication, the person is willing to compromise and both party's feelings are considered.

• passive

• aggressive

• assertive

In this type of communication, the person is only concerned with his/her own feelings and is unwilling to compromise.

• passive

• aggressive

• assertive

True or False: Every member of a team has a role.

• True

• False