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UNANG PAGSUSULIT SA HK

Authored by Brigitte Ann Gutierrez

Fun, Education, Professional Development

University

Used 2+ times

UNANG PAGSUSULIT SA HK
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51 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

DISTINGUISHING

Direction: Choose among the Qualities of Housekeeping Staff and determine which they belong.

Be sincere and physically fit.

Interpersonal skills

Personal skills and Traits

Communications skills

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Maintain polite eye contact while interacting with the hotel guests.

Interpersonal skills

Personal skills and Traits

Communications skills

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Possess right attitude.

Interpersonal skills

Personal skills and Traits

Communications skills

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Speak clearly in audible voice of moderate pitch.

Interpersonal skills

Personal skills and Traits

Communications skills

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Have good listening skills to avoid any miscommunication.

Interpersonal skills

Personal skills and Traits

Communications skills

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Be able to retain and pursue the demand of the guest until it is fulfilled.

Interpersonal skills

Personal skills and Traits

Communications skills

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Be a good team player.

Interpersonal skills

Personal skills and Traits

Communications skills

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