PA - Angelica

1. Is the responsibility of the low-level managers or the frontline workforce who create the operational plan which is focused on specific processes and procedures within the lower levels of the organization?

• A. Strategic Planning

• Operational Planning

• Tactical Planning

• Contingency Planning

2. It involves identifying several alternative future scenarios that may occur. Plans are then made to deal with each scenario as it occurs.

• A. Forecasting

• Benchmarking

• Participation and Involvement

• Scenario Planning

3. Is another essential element of a tactical plan. Each task or action that is part of your tactical plan must have a deadline.

• A. Timeline

• Resources

• Actions

• Tactics

4. Is the process of gathering information about events and their relationships within an organization's internal and external environments. The basic purpose of is to help management determine the future direction of the organization.

• A. Tactical Planning

• B. Planning Cycle

• C. Environment Scanning

• D. Types of Planning

5. The first, and most crucial, step in the planning process is to determine what is to be accomplished during the planning period. The vision and mission statements provide long-term, broad guidance on where the organization is going and how it will get there.

• A. Develop Premises

• B. Define Objectives

• C. Identify Resources

• D. Plan and Implement Tasks