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MM 2.01 Pt.2 & MA 4.04 Pt.4 (Show and Tell)

Authored by K Hyman

Computers

9th - 12th Grade

Used 3+ times

MM 2.01 Pt.2 & MA 4.04 Pt.4 (Show and Tell)
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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The reason that the sales presentation is a crucial part of selling is that it is used to

develop desire for the product

learn more about the customer

explain after-sale services

show the salesperson’s enthusiasm

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Jack is a salesperson who always describes the outstanding features of the products he sells
and talks enthusiastically about them. This is an example of a sales

close

approach

dialogue

promotion

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which part of the sales presentation often uses action to back up the salesperson’s claims
for the product?

Customer feedback

Sales dialogue

Product demonstration

Product analysis

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a purpose of an effective product demonstration:

To show your skills at product demonstration

To show the customer why the product was produced

To create an atmosphere that the customer will enjoy

To get the customer actively interested in the product

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An effective product demonstration can convert a want into a need by showing the customer

the way the product has been constructed

that similar products are unsatisfactory

why the product will be of use to the customer

why the salesperson thinks the customer should buy.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A product demonstration in a supermarket included samples of grapefruit juice and a scientific
report indicating that eating grapefruit may help prevent cancer and heart disease. This
product demonstration is offering customers

medical advice free of charge

a discount on their purchases

proof of the product’s benefits

an endorsement by a celebrity

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is a good idea to try to involve the customer in the product demonstration because this

a. makes the demonstration last longer

demonstrates the salesperson’s courtesy

gives the customer a sense of ownership

emphasizes the product’s specific features

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