Understanding Groups and Managing Work Teams

Managers should especially try to avoid conflict during the storming stage of group development.

• True

• False

A group of five working collectively would be certain to outproduce five workers working individually.

• True

• False

Group norms typically are established ________.

• by organizational leadership

• formally by group leaders

• informally by the entire group

• in the official organizational by laws

On successful teams, individuals rarely play more than one role.

• True

• False

Effective teams should avoid conflict at all costs.

• True

• False

The use of work teams creates the potential for an organization to generate ________.

• greater outputs with greater inputs

• fewer outputs with fewer inputs

• greater outputs with fewer inputs

• fewer outputs with greater inputs

Your name_________