DIP IT Unit 28 29 31

Which of the following is a main features of a booking system needs high security and encryption to be performed correctly and safely? (u29 KLO 1.c)

• Registration and logging

•  Trip details

• Cancelation

• Payment methods and Billing system

What would be your first step of diagnoses if a client cannot browse the internet using his wired connection? (u29 KLO 1.f)

• check if the cable is plugged in

• check to see if the signal is strong

• check IP configuration

• escalate the problem to tier 2

Which one of the following is not a commonly used graph type used in Excel.  (u29 KLO 2.a)

• Pie Chart

• Line Chart

• Bar Chart

• 3D surface

Which one of the following is an interactive computer application that is used for organizing and analysing data in tabular form? (u29 KLO 2.b)

• Spreadsheet

• Database program

• Word processor

• Presentation tool

Which type of software application is used for a reservation system?  (u29 KLO 1.3)

• CRM

• Specialist software

• Utility software

• General software

Which one of the following system software is designed to help analyse, configure, optimize or maintain a computer? (u29 KLO 1.3)

• CRM

• Specialist software

• Utility software

• General software

Which one of the following is a set of activities and tasks that, once completed, will accomplish an organizational goal? (u29 KLO 1.4.a)

• Business Process

• Milestone

• Mission

• Business goal

Which one of the following is used to monitor CPU usage and performance speed? (u29 KLO 2.1.b) (u30 KLO 2.1.a)

• Device driver

• Task manager

• Event viewer

• Device manager

Which one of the following is an act of diagnosing a given symptom, issue or problem from a distance? (u29 KLO 2.1.c) (u30 KLO 2.1.b)

• Action center

• Power options

• Devices and printers

• Remote diagnostic connection

Which option in Control Panel can be used to help a customer complaining that his laptop battery runs out very quickly while he is roaming with the laptop?(u29 KLO 2.1.e)

• Action center

• Power options

• Devices and printers

• Remote diagnostic connection