Unit 1 revision 5th year

The Sale of Goods and Supply of Services at...

• 1970

• 1980

• 1990

• 2000

The Consumer Protection Act

• 2004

• 2005

• 2006

• 2007

The Industrial Relations Act

• 1970

• 1980

• 1990

• 2000

A black iPhone inside a box that say white

• is not of merchantable quality

• is not as described

• is not fit for purpose

• does not match sample

Tiles that have different pattern to those seen in the shop

• are not of merchantable quality

• are not as described

• are not fit for purpose

• does not match the sample shown

Which is the odd one out when considering redress

• replacement

• remake

• repair

• refund

Which of the following is NOT an official strike

• official strike

• work to rule

• lightening strike

• token stoppage

TUI stands for

• Trade Union Ireland

• Teachers Union Ireland

• Technology union Ireland

• Tele Union Ireland

Which of the following is a NOT cause of Industrial Relations conflict?

• pay

• unfair dismissal

• motivated workforce

• redundancy

Which of the following is NOT a benefit of positive Industrial Relations

• Increased morale

• less absenteeism

• high staff turnover

• entrepreneurship