Chapter 7 Training & Development

Process of collecting the outcomes needed to determine if training is effective refers to

• Training evaluation

• Training design

• Training framework

• Training value

Formative evaluation refers to

• summary to improve the training process

• gathering information

• evaluation conducted to improve the training process

• all of above

to evaluation conducted to determine the extent to which trainees have changed as a result of participating in the training program refers to

Reasons for evaluating

• To identify the program’s strengths and weaknesses.

• To assess whether the content , organization, and administration of the program contribute to the learning and the use of training content on the job.

• To identify which trainees benefit most or least from the program

• All of above

Identify what is training needs assessment

• helps identify what reward or punishment needed

• helps identify what knowledge, skills, behaviors, or other learned capabilities are needed

• helps measurable the objectives

• previewing the program

Used to determine the degree to which trainees are familiar with principles, facts, techniques, procedures, or processes emphasized in the training program refers to

The degree to which trainees’ performance on the outcome actually reflect true differences in performance refers to

Definition of Positive transfer is

• training is demonstrated when learning occurs and positive changes in skill-based, affective, or results outcomes are also observed.

• One type of affective outcome is trainees’ reaction towards the training program..

• observation and interview over time are required to assess change, relevance of change, and sustainability of change

• measures are already in place via normal management systems and reporting - the challenge is to relate to the trainee

Define what is Skill-Based Outcomes

• Used to assess the level of technical or motor skills and behaviors.

• One type of affective outcome is trainees’ reaction towards the training program.

• Used to determine the degree to which trainees are familiar with

• none of the above

How to determine whether the outcome are good

• Relevance

• Reliability

• Discrimination

• Practicality

• All answers are correct