Chapter 8 Training & Development

Methods in which trainees are passive recipients of information. Information may include facts, processes, and problem –solving methods refers to

• Questionnaires

• Presentation methods

• Interview

• Apprenticeship

Presentation methods include (more than one correct answer)

• Lecture

• Audiovisual techniques.

• Interview

• Questionnaire

Advantage of lecture method EXCEPT

• Least time consuming ways to present a large amount of information efficiently in an organized manner.

• Useful because it is easily employed with large groups of trainees

• Lectures are used to support other training methods such as behavior modeling and technology-base techniques.

• None of the above

Audiovisual instruction includes

• lecture

• hand out

• interview

• video

Below are disadvantage of Audiovisual Techniques EXCEPT

• Trainers can review , slow down, or speed up the lesson

• Too much content for the trainees to learn

• Poor dialogue between the actors

• Overuse of humors or music, and drama

Definition of Hands -on methods is

• training methods that require the trainee to be quiet

• training methods that require the trainee to be actively involved in learning

• training methods that demotivate trainee

• none of these

on-the-job training, – simulations – case studies – business games – role plays – behavior modeling are refers to which method?

• Hands -on methods

• Audiovisual Techniques

• Presentation methods

• none

A new or inexperienced employees learning through observing peers or managers performing the job and trying to imitate their behavior refers to

• On-the-job Training

• simulations

• case studies

• business games

Training methods designed to improve team or group effectiveness refers to

• Group building methods

• Behavior Modeling

• Role Play

• none

Trainees act out characters assigned to them. In formations regarding the situation (e.g, work or interpersonal problem) is provided to the trainees) refers to

• Behavior Modeling

• Role Play

• Apprenticeship

• Self-Directed Learning