Define 'human resource management (HRM)'

Define 'workforce audit'

Define 'person specification'

Define 'induction training'

Define 'industrial action'

List three roles of HRM

Workforce planning involves establishing the NUMBER and ______ of employees required for the business.

List three ways employee performance can be monitored and measured.

What is the different between 'dismissal' and 'redundancy'?

List three actions a trade union can take in order to get what they want from employers.