SERVICE STANDARDS

SERVICE STANDARDS

Professional Development

25 Qs

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SERVICE STANDARDS

SERVICE STANDARDS

Assessment

Quiz

Education, Business, Professional Development

Professional Development

Hard

Created by

Roderick Felix

Used 2+ times

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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Counter Key Step Number 1 ?

Smile and Greet the customer

Thank the Customer and ask for repeat business

Take the Order. Do Suggestive Selling and all-out the Order

Ask the customer if for Dine or Take Out

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The _______ is the most important person in our store.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does P.O.S. stands for?

Power Of Sale

Point Of Sale

Point Of Systems

Positive

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What does FST stands for?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the standard Food Serving Time of all products?

180 seconds

2 minutes and 30 seconds

4 minutes

5 minutes

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Promise Time for Champ is _____ minutes.

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The stardard Promise Time for Made-to-Order products is "cooking time + _____ minutes.

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