SERVICE STANDARDS

What is Counter Key Step Number 1 ?

• Smile and Greet the customer

• Thank the Customer and ask for repeat business

• Take the Order. Do Suggestive Selling and all-out the Order

• Ask the customer if for Dine or Take Out

The _______ is the most important person in our store.

What does P.O.S. stands for?

• Power Of Sale

• Point Of Sale

• Point Of Systems

• Positive

What does FST stands for?

What is the standard Food Serving Time of all products?

• 180 seconds

• 2 minutes and 30 seconds

• 4 minutes

• 5 minutes

Promise Time for Champ is _____ minutes.

The stardard Promise Time for Made-to-Order products is "cooking time + _____ minutes.

True or False. The Standard dilution for 1 pack of KLIN 365 is "1 pack : 20L of tap water"

• True

• False

• None of the Above

• All of the Above

Counter Key Step No.5 is ____________

• Receive Payment and Give Change if Any

• Total the order and state the amount of purchase

• Assemble the order

• Present the Order to the customer

1/3 pound, 100% pure beef Champ patty, garnished with fresh tomato, crisp lettuce, sliced cheese, catsup and mayo dressing, served on a soft sesame seed bun.

• Regular Yum Burger

• Jolly Spaghetti

• Chickenjoy

• Champ Burger