Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?

• Carrying your own weight

• Getting to know others on your work team

• Having a good attitude

• Being cooperative

At Oh-so-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a p[art-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie's direct supervisor?

• Todd

• Sharon

• David

• Pamela

What aspect of collective bargaining signals the successful end of negotiations?

• Union leaders and management have met to present their demands.

• Management and union leaders have completed their research on the issues.

• Management and union leaders have reached a tentative agreement.

• A mediator has clarified the issues and offered suggestions to both sides.

What effect does orderly and systematic behavior have on stress in the workplace?

• Reduces Stress

• Increase's stress

• Creates stress

• Maintains stress

How do unions benefit business?

• Unions can help businesses save time by recruiting employees.

• Unionized companies pay higher wages .

• Unions sometimes take control of personnel matters such as promotions.

• Unions give employees more bargaining power.

Which of the following is a benefit of effective human relations at work?

• Increased wages

• More downtime

• Low productivity

• Increased cooperation

Which of the following is an advantage to workers of having a union represent them?

• Payment of union dues

• Democratic votes on issues

• Payment of wages during strikes

• Fair treatment of employees

Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships?

• Getting to know others on your work team

• Carrying your own weight

• Having a good attitude

• Being cooperative

Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?

• Demonstrating courtesy and respect

• Being cooperative

• Getting to know others on your work team

• Having a good attitude

Being patient with coworkers is an example of type of behavior that builds positive working relationships?

• Demonstrating courtesy and respect

• Carrying your own weight

• Getting to know others on your work team

• Having a good attitude