Quality Management System

For sustained success, an organization manages its relationships with interested parties, such as suppliers

• Evidence-based Decision Making

• Engagement of people

• Improvement

• Relationship Management

It is the on-site verification activity to ensure compliance to requirements.

• Examining

• Inspecting

• Authenticating

• Auditing

Two areas of establishing a QMS that are largely accomplished through routine, systematic audits of the QMS

• Control and Measure

• Review and Improve

• Design and Build

• Data and Management

Which is not a part of QMS design?

• Organization’s varying objectives

• Wants

• Products

• Services provided

Advantages of QMS, except:

• Engaging staff

• Setting organization-wide direction

• Engagement of people

• Facilitating and identifying training opportunities

All are elements and requirements of QMS except for?

• Customer focus

• Quality manual

• Customer satisfaction

• Data management

The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations.

• Leadership

• Customer focus

• Engagement of people

• Evidence-based Decision Making

ISO stands for

• In Search Of

• International for Standards of Organization

• International Organization for Standardization

• I am So

Processes, procedures, and responsibilities for achieving quality policies and objectives.

• Organization requirements

• Customer requirements

• Communication

• Quality management system

Which is not a part of the interested parties?

• Customers

• Employees

• Vendors

• Regular servives