
Cashiers' Training 101
Authored by Rea Regucera
Professional Development
Professional Development
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
A Cashier is responsible for transacting sales merchandise at the Point of Sales machine, maintaining funds, settling at day-end, and reporting to Store Treasurer.
TRUE
FALSE
2.
REORDER QUESTION
1 min • 5 pts
Reorder the Cashier Service Process
If cash, acknowledge cash received then count change. If credit/ debit, process card. Then, request customer to sign.
Thank the customer. Endorse him or her to Checker. Invite the customer to comeback.
Inquire for Loyalty Card and Mode of Payment.
Scan items one by one. Advise total number of items and cost of purchased items.
Smile and greet the customer.
3.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
Which is NOT a Cashier's accountability?
No cash shortages and overages
Good and quick customer service
Accurate transaction of sales into the POS
Support marketing campaigns by doing suggestive offers
Keeps up to date on product information and latest trends.
4.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
Exchange of bills can be done in the counter, as long as witnessed by BMT (Branch Management Team).
TRUE
FALSE
5.
MATCH QUESTION
1 min • 5 pts
Match the following based on the Standard Change Fund
P20.00
12 pcs.
P50.00
20 pcs.
P100.00
200 pcs.
P5.00
100 pcs.
P1.00
25 pcs.
6.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
Cashier enforce this to ensure that minimal funds are left in the cash drawer at every counter. This is to secure the cash and prevent any theft or pilferage that may occur.
Cash Bleeding
Change Fund
Cashier Deposit
Cashier Shortage
7.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
Cashier ensure this to have sufficient quantity of bills and coins to last the entire shift at the counter. He or she must always provide the customer exact change. Providing the customer any candies or small items in exchange of small denomination of coins is NOT allowed and a violation of DTI regulations.
Cash Bleeding
Change Fund
Cashier Deposit
Cashier Shortage
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