
Pitman WP Upgrade Level 1#1
Authored by Lydia Gibson
Business
12th Grade - Professional Development
Used 2+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. List three different ways organizations may communication with each other in writing.
gestures
voice notes
Public Address
body language
eye contact
Telephone
Letter
Memorandum
Video conference
meeting
sign language
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. Give one task carried out by stock control clerk
Supervise the Purchasing Department Staff
Monitor and maintain current stock levels
Make payments for stock received
purchase items for department
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. Identify some ways working safely with electrical equipment.
1. keep machine on at all times.
2. arrange maintenance once a year.
3. report faulty or damaged equipment within 2 days.
1. arrange maintenance every
two years
2. report faulty equipment after trying to resolve the problem first
1. turn off when not in use.
2. read and follow operating instructions.
3. report faulty/ damaged right away.
1. check faulty electrical wiring yourself.
2. Keep equipment or machine plugged in.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. Give three ways to create a good impression when speaking on the telephone.
-put difficult customer on hold
-avoid explaining reason for delay in answering customers' calls.
-interrupt the caller if they are talking too long.
-Never identify yourself nor the company.
-answer after 3 rings
-never give your name to the caller
-try to get rid of the caller quickly.
-answer promptly.
-identify yourself and the company.
-listen carefully to what the caller is saying.
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
used to purchase small items in the office_____ _____
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. The following tasks carried out by the administrative assistant/ junior administrator.
- Greet Visitors.
- Maintain safety and confidentiality in reception area.
-Answer the telephone.
-Manage Appointment Book.
-Deal with enquiries.
-Greet visitors.
-Sort papers for Filing
-Manage Filing System
-Retrieve Documents
-Maintain the calendar
-Arrange meetings
-Take minutes
-Research information
-Travel arrangements
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Three tasks carried out by the general office clerks
-Answering / Transferring Calls
-Making appointment
-Maintaining security / safety in the reception area
-Plan the Agenda
-Screening calls
-Create Itinerary
-Travel arrangements
-Filing documents
-Sorting mailing
-Screening calls
-Maintain the calander
-Arrange meetings
-Take minutes
-Plan the Agenda
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
20 questions
Introduction to Financial Management
Quiz
•
12th Grade
10 questions
IQ #1 MKTG MGT MODULE 1
Quiz
•
University
10 questions
Entrepreneurship Quiz 1
Quiz
•
12th Grade
19 questions
KMNBNFM01 TA 1
Quiz
•
University
10 questions
Costing Basics - Unit 1 - Introduction 1
Quiz
•
9th - 12th Grade
10 questions
MKT243 - CHAP 1
Quiz
•
University
10 questions
SWOT analysis
Quiz
•
12th Grade
20 questions
Edexcel business A level gce year 1 revision
Quiz
•
12th Grade
Popular Resources on Wayground
7 questions
History of Valentine's Day
Interactive video
•
4th Grade
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
fractions
Quiz
•
3rd Grade
15 questions
Valentine's Day Trivia
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade
Discover more resources for Business
13 questions
BizInnovator Startup - Experience and Overview
Quiz
•
9th - 12th Grade
10 questions
Understanding Stock Market Investing
Interactive video
•
9th - 12th Grade
12 questions
Time Management Lesson
Lesson
•
1st - 12th Grade
20 questions
Review for Business Essentials 2.05
Quiz
•
9th - 12th Grade