
Channel Conflict
Authored by Mike Liu
Other
Professional Development
Used 5+ times

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14 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the name of the team that manages Channel Conflict issues?
Channel Protocol Team
Channel Conflict Team
Home Buying
Costa Petinis
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following are NOT advantages of dealing with proprietary channel directly?
Better pricing
Faster turnaround time
Better valuation results
Better service
Less document requirements
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You are allowed to NPW a broker app if your customer provides you with a signed letter to proceed with you.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do you request a review from CPT?
Send to your manager
Send to CPT central email
Using an e-form like with HLPP in Home Buying Portal
Tell the customer to ask the broker to NPW their app
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your customer decides to proceed with you and CPT has NPW the broker app which was a simple PAYG, you can system approve it on the same day
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You must refer the app back to RCD if you identify a NPW broker app within how long?
1 month
6 weeks
3 months
6 months
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If your customer decides to proceed with a broker, you should call the customer and seek feedback, lodge firstpoint if necessary
True
False
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