Basic Listening Sequence

Which of the following is NOT one of the skills of the Basic Listening Sequence (BLS)?

• Questioning

• Paraphrasing

• Encouraging

• Reframing

Answer explanation

Think of the Basic Listening Sequence (BLS) as including all of the skills you have practiced through Skills Assessments

The Basic Listening Sequenc is used in

• Management

• Counselling & Interviewing

• All of these settings

• Family Life

Answer explanation

No matter where you are, if you are communicating with people, the Basic Listening Sequence will come in handy

In this basic listening sequence, what is the function of questioning?

• To catch the cognitive essence of what is said

• To bring order to the client conversation

• To support clients

• To bring out the client's story

Answer explanation

Paraphrase - catches the cognitive essence of what the other person says

Summarize - brings order to the conversation after the other person has named several details over a period of time

Questioning - Open Questions bring out the client's story

Which component of the Basic Listening Sequence provides a foundation for emotional regulation?

• Questions

• Reflecting Feelings

• Encouraging

• Summarizing

According to your textbook, the ________________ is often all that is necessary to facilitate client change

• advice provided by a settlement worker

• basic listening sequence

• knowledge of the worker about community resources

• personal charm of an individual

Which of the following skills are considered part of the Basic Listening Sequence? (There is more than one answer)

• Questioning

• Encouraging

• Paraphrasing

• Reflecting Feelings

• Summarizing

When you add the "Checkout" to the Microskills in the Basic Listening Sequence, clients usually will let you know how accurately you have listened

• True

• False

Answer explanation

Examples of Checkouts include:

"Did I heard you correctly?"

"Is that right?"

"What might I have missed?"