VCC OB: Ch. 8 - Fdns of Group Behaviour

Which of the following statements is true regarding informal groups?

• Informal groups are defined by the organization's structure.

• A group of people who come together to protest against a new law is an informal group.

• The six members of an airline flight crew are an informal group.

• In informal groups, the behaviours team members should engage in are stipulated by and directed toward organizational goals.

Which one of the following characteristics is not necessarily true about groups?

• Group members are interdependent.

• Groups have two or more members.

• Groups are determined by the organization chart.

• Groups interact.

What are the five stages of group development?

• generation, implementation, construction, production, and termination

• introduction, development, production, deterioration, and adjournment

• introducing, developing, performing, controlling, and terminating

• forming, storming, norming, performing, and adjourning

Which of the following stages of a five-stage group-development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

• introduction

• storming

• forming

• norming

During the second stage of group development, ________.

• close relationships are developed

• the group demonstrates cohesiveness

• the job task is performed

• intragroup conflicts occur

According to the five-stage group-development model, at the forming stage your group is most likely to be characterized by ________.

• a great deal of uncertainty

• a strong sense of group identity and camaraderie

• high cohesiveness

• intragroup conflicts

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

• storming

• norming

• production

• performing

Role ________ indicates the way others believe you should act in a given context.

• perception

• identity

• expectation

• style

Which of the following terms best describes the acceptable standards of behaviour that are shared by a group's members?

• norms

• rules

• status

• traditions

The ________ norms dictate behaviour such as whether to form friendships with coworkers off the job.

• appearance

• social arrangement

• performance

• leisure