G.270-271-DIPWQ14-24 November-22

Things, problems or rules that prevent progress or achievement of goals in business.

• Responsibilities

• Procedures

• Flexibility

• Barriers

The future possibility that something will happen or be achieved.

• Potential

• Event

• Process

• Procedure

What sales structure divides its market by region?

• Geographical.

• Global.

• Product-based.

• Customer-based.

A variety of activities to promote and sell to more new customers or to sell to more existing customers is also called:

• Sales targets

• Selling performance

• Sales function

• Selling activities

A specified amount of sales that a management sets for achieving or exceeding within an organization are called:

• Sales targets

• Sales function

• Selling activities

• Selling performance

What is an unsuitable action for conflict resolution?

• Take time to calm down.

• Start with a complaint.

• Make assumptions

• Focus on the issue.

Which selling methods uses the “sales force” to sell the product after meeting face-to-face with the customer?

• Store display selling method

• Personal selling method

• Internet selling method

• Fair and expos selling method

A customer that is a frequent visitor to the business when it offers sales discounts on certain products or brands are called___________

• Loyal customers

• Impulsive customers

• Discount customers

• Need based customers

Recording of financial transactions by an individual is known as:

• Summarizing

• Book-keeping

• Classification

• Interpreting

A debtor is someone who:

• You owe money to

• Owes you money 

• Paid you cash for purchases

• You paid cash to for purchases