Digital Experience Roadshow 2.0

What type of action by customer will trigger the cooling off period?

i. RIB first time registration

ii. M Journey Key registration

iii. Update Daily Transaction Limit

iv. First Time Transaction After First Time Registration

• i Only
• i & ii
• i , ii &iii
• All of the above

How long is the cooling off period set by MBSB Bank?

• 12 hours
• 24 hours
• 2 hours
• 16 hours

The combined daily limit for both RIB and MIB is RM30,000.

• True
• False

How many device bindings are allowed for MIB users?

• 1
• 2
• 3
• 4

Can merchant perform monetary transactions from M-RETAIL?

• Yes
• No

Are MBSB Bank e-wallet customers allowed to re-perform the e-KYC after their account is verified?

• Yes
• No

How long is the allocated time for e-wallet customers to perform e-KYC?

• 2 Minutes
• 5 Minutes
• 10 Minutes
• 15 Minutes

What are the benefits of M RETAIL application to the merchants?

i. To check sales performance.

ii. Real-time settlement and consolidated statement (up to 90 days) for easy reconciliation.

iii. To make bill payment transactions.

• i only
• i and ii
• iii only
• All the above

Can a potential merchants apply as MBSB Bank DuitNow QR merchants through Virtual Branch?

• Yes
• No

The company needs to open a savings account to become our MBSB Bank DuitNow QR merchant.

• Yes
• No ( Only Current Account)