FRONT OFFICE XII PH
Authored by chintia lahariani
Specialty
12th Grade
Used 4+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. Hotel modern saat ini menyediakan layanan selama…
a. 10 jam
b. 12 jam
c. 20 jam
d. 22 jam
e. 24 Jam
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2. Waktu check in hotel secara internasional adalah jam…
a. 12. 00
b. 13. 00
c. 14.00
d. 15.00
e. 16.00
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3. Hotel dapat di definisikan sebagai sebuah bahan bangunan yang dikelola secara komersial. Yang dimaksud dengan dikelola secara komersial adalah…
Dikelola dengan mempertimbangkan kebersihan
Dikelola dengan meperhitungkan untung rugi
Dikelola dengan mempertimbangkan pelayanan jasa
Dikelola dengan memperhitungkan kenyamanan
Dikelola dengan meperhitungkan kemewahan
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4. Petugas yang menyambut tamu dengan membukakan pintu kendaraan atau pintu lobby hotel adalah
Door man
Door bell
Bell Man
Bell Boy
Bell Door
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5. Tugas dan fungsi dari bell driver adalah
Memproses check in dan check out tamu
Memproses pemesanan kamar dari tamu
Mengantar barang bawaan tamu
Memproses pembayaran tamu
Mengantar dan menjemput tamu dengan kendaraan
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6. Istilah yang digunakan penanganan barang-barang pada waktu keberangakatan rombongan disebut
Luggage up
Luggage down
Luggage rack
Luggage side
Left luggage
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Gambar disamping ini merupakan simbul yang ditempelkan pada barang bawaan tamu. Apa nama simbul tersebut…
This Way Up Sign
Fragile Sign
Keep Dry Clean
Don't Disturb
Handle with care
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