Chapter 6 Quiz

Select the correct order of severity

• Issue

  Risk

  Crisis

• Crisis

  Issue

  Risk

• Risk

  Crisis

  Issue

• Risk

  Issue

  Crisis

Select the incorrect statements

• External risks are external threats that a firm cannot control

• Sustainability and risk management are concerned with the consequences of future actions

• Strategic risks are bad and do not offer returns

• Preventable risks are internal and foreseeable

Step three (3) in the Issue Management Process is:

• Ranking or Prioritization of Issues

• Formulation of Issue Reponse

• Analysis of Issues

• Identification of Issue

Which is not one of the seven familiy groups of crises?

• Personnel crises

• Technological crises

• Criminal crises

• Reputational crises

What is a step in Crisis Communication

• Establish communications protocols

• Assess the crisis situation

• Be prepared to ride out the storm

• All of the above