Ristra : Oh, yes, please. I want to buy a juicer. Can you show me?

Joni   : Sure. Come with me. I'll show you.

Ristra : Thank you.

Joni   : Here are the juicers.

Where does the conversation take place?

• A bookshop.

•   A store.

•   A hotel.

•   A school.

• A boutique.

Joni   : Can I give you a hand?

Ristra : Oh, yes, please. I want to buy a juicer. Can you show me?

Joni   : Sure. Come with me. I'll show you.

Ristra : Thank you.

Joni   : Here are the juicers.

What is the profession of the man?

•   A waiter.

• A receptionist.

• A porter.

• A shop assistant.

• A customer service.

 

Robert: Excuse me, Miss. Can I help you?

Alice: Yes, please. Do you have a red pen?

Robert: Yes, we do. Wait for a while. I'll take it for you.

Alice : . . . .

What is the most appropriate response to say next?

• Certainly.

• Thank you very much.

• It's alright.

• No, thanks.

• I can manage myself.

Ghani: Hello, how can I help you?

Bunga: I'd like to know about trains from Bogor to Solo, please.

Ghani: Certainly. What would you like to know?

Bunga: Is there a sleeper train?

Ghani: Yes. There are two.

What will the man probably do?

• Bunga refuses Ghani's offer.

• Bunga asks for Ghani's suggestion.

• Bunga gives Ghani an offer about the train.

• Ghani offers help to give information.

• Ghani offers Bunga a discount of train tickets.

Naufhal: What's wrong Mrs?

Mrs. D: I can't open the window.

Naufhal:........................

What is the most appropriate response to say next?

• What if I close it?

• Please, don't bother.

• What can I do for you?

• May I help you to open  the door?

• Would you like me to open it for you?

Receptionist: Good afternoon, may I help you?

Guest: Can you tell me when I can get a meal in the restaurant this evening?

Receptionist: Yes, certainly. The dinner service starts at 7 o'clock.

Guest: Do I need to book a table?

Receptionist: No, that's not really necessary.

Guest: Thank you.

Receptionist: You are welcome.

From the dialogue, we know that the guest asks for....

• Meal

• Dinner

• Reservation

•  Information

•  Room Service

 

Receptionist: Good afternoon, may I help you?

Guest: Can you tell me when I can get a meal in the restaurant this evening?

Receptionist: Yes, certainly. The dinner service starts at 7 o'clock.

Guest: Do I need to book a table?

Receptionist: No, that's not really necessary.

Guest: Thank you.

Receptionist: You are welcome.

Which of the following statements is true based on the dialogue?

• The guest wants the meal to be served soon.

• The guest wants to try the new restaurant.

• The guest is the chef of the restaurant.

• The guest wants to book a table.

• The guest stays at a hotel.

Dear Emily, I heard that you are very busy this month. I know you are conducting a research. It's very difficult in this COVID-19 pandemic, but you should finish it soon. You have to arrange an online meeting and make a proposal for the next event. What if I help you to arrange the meeting? I can also ask Andri to make the proposal together, so you can focus on your own research. If you agree, we will inform the result to you. I'm looking forward for your reply. Farah.

Why is Hanifah busy this month?

• She has a meeting.

• She has a family problem.

• She is doing a research.

• She has a lot of homework.

• She does not focus other work

Dear Emily, I heard that you are very busy this month. I know you are conducting a research. It's very difficult in this COVID-19 pandemic, but you should finish it soon. You have to arrange an online meeting and make a proposal for the next event. What if I help you to arrange the meeting? I can also ask Andri to make the proposal together, so you can focus on your own research. If you agree, we will inform the result to you. I'm looking forward for your reply. Farah.

What does Farah offer to help?

• She will help Emily do the research.

• She will make the proposal alone.

• She will conduct the research.

• She will arrange the meeting.

• She will go to the meeting

Jhon was driving his motorcycle when he saw an old lady, stranded on the side of the road. He saw that she needed a help. So, he stopped his motorcycle and go out. He smiled, while he was approaching her, still she worried, as nobody had stopped for hours. He could see, how frightened she was, so he tried to calm her, "I'm here to help you, don't worry, my name is Jhon." The tire was flat, so he had to crawl under the car. While changing the tire, he got dirty and his hands were hurt. When the job was done, she asked how much she owed him for his help. Rona Smiled. He said, "If you really want to pay me back, the next time you see someone who needs help, give that person the needed assistant and think of me.

Why did the old lady stand on the side of the road?

• Her car was stolen.

• She could not go home.

• Her car tire was flat.

• he was afraid of strangers.

• She was left by her husband.