Communication for Healthcare

A patient who is grimacing and wincing would be communicating:

• nonverablly

• verbally

• affectively

• intellectually

Which of the following terms describes being aware of one’s own feelings and the feelings of others?

• Body language

• Gestures

• Empathy

• Perception

All the following are examples of body language except:

• appearance

• facial expressions

• tone of voice

• gestures

Which of the following would convey a positive attitude?

• frown

• smile

• clenched teeth

• fist

Which of the following would be part of active listening?

• a. Handshake

• b. Eye contact

• c. Repeating information given by the patient

• Both b & c

Which one is NOT a barrier to communication

• active listening

• cultural diversity

• prejudice

• physical disabilities

Silence is a powerful non-verbal form of communication.

• true

• false

the practice of responding to a person's feedback in order to understand their perception better, resolve issues, or let them know that they were heard.

• closed feedback loop

• active listening

• communication barrier

• assertiveness

This communication style is best for people who learn by seeing pictures or writing

• visual

• auditory

• kinesthetic

• none

What is the acceptable distance for personal conversations?

• 1.5 - 4 ft.

• 4 - 12 ft.

• 12 - 25 ft.

• 100 feet or more