Quality tools

Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?

• Histogram

• Check Sheet

• Checklist

• Control Chart

Two variables, x and y, are related. Variable x increases or decreases with y. Which of the following tools could best be used to graphically show this relationship?

• Scatter Plot

• Control Chart

• Histogram

Which of these quality gurus introduced the concept of Control Charts?

• Shewhart

• Taguchi

• Juran

• Crosby

Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?

• Histogram

• Control Chart

• Checklist

• Check Sheet

The upper control limit defines:

• The highest standard deviation of the process

• The highest level that the process should operate within

• The highest variance of the process

• The highest specification limit that the customer wants

Pareto chart provides corrective action for high-frequency causes of problems.

• True

• False