Day 4 Part 1

What are the various ways you can get leads from the bank?

• From your mapped Sales SPs

• Walk in customers:By effective lobby management and Referrals

• Lead generation-Through targetted customer segment based activity

• All the above will help in getting the leads.

HDFC Bank classifies customers as ___ customers and _____ customers

• Manged,special

• Managed, Unmanaged

• Special.Unmanaged

Classification of Managed customers are

• Classic,Imperia,Royal

• Classic,Preferred

• Classic,Preferred,Imperia

• Classic ,Preferred,Royal

Every Walk in customer can be a prospect for you.You have _________ minutes window of opportunity with a customer at the lobby

• 1-2

• 5-10

• 15-20

• 20-30

FLS Sushant has received leads from RM,Mr Manu Malhotra.What is/are the ways of meeting the client?

• Physical Meeting (Face to face)

• Digital or Virtual Meeting (Tele/video call)

• Either Physical Meeting (Face to face) or Digital or Virtual Meeting (Tele/video call)