Team B December FOH

Team B December FOH

Assessment

Assessment

Created by

Jaabir 83168

Other

Professional Development

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Hard

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18 questions

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1.

MULTIPLE CHOICE

1 min • 1 pt

What is the ancillary rate for a child in Al Mourjan lounge?

2.

MULTIPLE CHOICE

1 min • 1 pt

How many male shower cubicle are there in QA6?

3.

MULTIPLE CHOICE

1 min • 1 pt

Customer travelling in Y class on WY operated flight and QR ticketed, can we offer payment option in QA2?

4.

MULTIPLE CHOICE

1 min • 1 pt

Mr. Henry holding Platinum membership, upgraded his flight DOH - KWI from Y class to F class using his avios+cash. Which lounge can customer access?

5.

MULTIPLE CHOICE

1 min • 1 pt

Mr. Mark, Vice President of Human Resource travelling from DOH to JFK on personal travel along with his wife and 1 child. Which lounge can customer access?

6.

MULTIPLE CHOICE

1 min • 1 pt

Ms. Ann holding platinum membership arrived from KWI in F class on QR ticketed & operated flight, and outbound on J class BA122 (ticketed 157) to LHR. Can customer use Al Safwa lounge

7.

MULTIPLE CHOICE

1 min • 1 pt

What is the ancillary rate for adult in QA4?

8.

MULTIPLE CHOICE

1 min • 1 pt

Mr. Richard holding valid seaman's book, is travelling to JFK in AA121 (157 ticketed), however customer inbound from MNL was QR ticketed & operated flight. Does customer have access in Mariners lounge?

9.

MULTIPLE CHOICE

1 min • 1 pt

Platinum customer travelling to QR956 DOH - CGK in business class, can bring two ONUG business class customers as his guests in Al safwa lounge

10.

MULTIPLE CHOICE

1 min • 1 pt

What is the age criteria to join separate privilege club membership?

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